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WELCOME TO OUR APPRENTICE PAGE.

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APPRENTICESHIPS

One of the options open to you after the age of 16 is to train through an Apprenticeship. This is a way of learning the skills necessary for various careers while earning at the same time. An Apprenticeship will often suit young people who do not want to go into full-time further or higher education, but still want to gain extra qualifications that are work related.

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Apprentice working

Take your learning to the next level. Our OneFile e-portfolio helps you track your apprenticeship, submit your work and contact your tutors all in one place.

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ONE FILE

MULTI CHANNEL MARKETER L3
Digital marketing apprentice

The primary role of a digital marketer is to define, design, build and implement digital campaigns across a variety of online and social media platforms to drive customer acquisition, customer engagement and customer retention.

TEAM LEADER L3
Team leader apprentices

A Team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.

CUSTOMER PRACTITIONER L2
Customer service apprentice

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. 

CUSTOMER SPECIALIST L3
Customer specialist apprentices

The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries.

MANAGEMENT L5
BUSINESS ADMINISTRATOR L3
Management apprentices

An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.

Business administration apprentices

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.

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